COVID-19 information & updates

September 28, 2021
Alexandra District Health is committed to keeping our community safe and informed as part of our ongoing COVID-19 response. Information continues to change and we endeavour to keep the community up to date on the latest news and restrictions.

The Victorian Department of Health has provided specific visitor directions for Victoria.

No visitors are allowed to enter the Health Services, except for under the following conditions.   

  • Patients receiving end of life care are limited to 2 visitors at one time but there is no daily maximum.
  • All other visitors will only be permitted under the following circumstances:
    • A parent, carer or guardian of a person under the age of 18.
    • To provide essential care or support for the patient’s immediate physical or emotional wellbeing.
    • As a nominated person (as defined in the Mental Health Act 2014), including for patients living with dementia.
    • As an interpreter or to provide language support.
    • As the partner or support person of a patient in maternity care, pregnancy.
    • Is immediate family (including kinship) of a patient with life-threatening condition.
    • To learn to support the patients’s care upon discharge.
  • Non-essential contractors are not permitted to enter.


Online COVID-19 screening is mandatory for all staff, doctors, patients and visitors prior to entering the Health Service. Visitors and health care workers who have been in hotel quarantine in the last 7 days must provide confirmation of a negative COVID-19 test 7 days after leaving hotel quarantine, before entering the Health Service.

For more information on permitted purposes, click here.

Public Exposure Sites

Public exposure sites can change quickly. For information on current public exposure sites, click here

COVID-19 Testing

If you require COVID-19 testing, our staff are here to help you. During outbreaks, testing can be in high demand but we do our best to accommodate people as soon as possible. To arrange a test, please call the Nurse in Charge on 0418 589 131.

Test Tracker Registration Form

Prior to receiving your COVID 19 test, we encourage community members to complete the Victorian Department of Health’s COVID-19 testing registration form. You can access the form using this link ‘Test Tracker’ is a digital testing program that uses QR codes and digital forms to link a test participant to a unique D number This unique number is used throughout the entire testing process, from the test site, to the pathology lab and communication of test results. This aims to improve manual processes and data integrity in the COVID 19 response.

Testing is usually performed in a ‘drive through’ setting and you will remain in your car for the test. Tests are undertaken 7 days per week, this includes weekends and public holidays so if you are feeling unwell, don’t leave it until Monday. Alexandra District Health has a process in place for the collection of specimens on the weekend so when you have a COVID-19 test it will be taken to the lab for analysis, even over the weekend.


Screening is required prior to entering the Health Service to identify any COVID-19 risk factors. Face masks are required to be worn at all times while visiting the Health Service. Entry requirements are in line with Department of Health Victoria directives. No visitors are currently permitted to enter, except for specific purposes. If you have any questions about visiting a patient, please contact the Nurse in Charge on 0418 589 131.

COVID-19 Vaccinations

Appointments for vaccinations can be made by calling the Coronavirus Hotline on 1800 675 398. You can also book your vaccine appointment online using the online booking system.

Vaccinations are also being provided locally at the following locations:

  • Alexandra Community Pharmacy 5772 2153
  • Alexandra Medical Centre 5772 1444
  • Alexandra Family Medical Centre 5772 1699


The COVID-19 vaccine is an important next step in reducing the risk of COVID-19 outbreaks and to help keep us all COVIDsafe. For more information about the COVID-19 vaccine rollout click here

General COVID-19 information

Our team is here to help. If you have any questions about COVID-19 or need to arrange a test, please call the Nurse in Charge on 0418 589 131. COVID-19 testing is available 7 days per week.

In line with the Victorian Department of Health directives, all staff and visitors are screened prior to entry and a record of the visit is retained to be used for the purposes of contact tracing in the event of an outbreak.

Upon arrival at Alexandra District Health you will be required to complete a series of screening questions and have your temperature taken. All visitors are issued with a screening sticker noting time of entry and this should be worn whilst in the Health Service. Except where there is a medical exemption, all visitors are required to wear a face mask and hand sanitiser is to be used before entering and upon leaving the Health Service, and before and after entering a patient’s room.

When the visit is over, visitors should leave the Health Service. Please do not wander through hallways or spend time in public areas, including lobbies, waiting areas. Single-use masks should be discarded upon leaving the hospital.

Visit the Victorian Government’s coronavirus website for current information and updates:

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