Alexandra District Health has a 3 cubicle Urgent Care Centre. Our Urgent Care Centre is staffed 24 hours a day, 7 days a week, 365 days a year by Registered Nurses. Visiting General Practitioners (GP’s) are on call.
Unless it is a life-threatening emergency or an urgent case, you may not see a doctor. Your care may be provided by a Registered Nurse or the doctor might recommend for you to make an appointment at the medical clinic the next working day if your condition is considered non-urgent.
Upon presentation, your condition is assessed and if the injury or illness is considered serious, you may be admitted to Alexandra District Health or arrangements will be made for you to be transferred to the appropriate metropolitan or regional health service.
If a transfer from Urgent Care is required, you will be billed by Ambulance Victoria. It is important that you have ambulance membership to cover the costs. Some private insurance covers ambulance transfers but not all – it is important to check with your health fund exactly what is covered in your policy.