Coming to Hospital

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Your admission to hospital will be arranged by your treating Doctor and you will be advised of the date and time either by your own doctor or by a letter from the hospital.

On arrival at the hospital please go to Reception during office hours or to Urgent Care at other times. There may be some additional paperwork to complete for consent, privacy, and administrative reasons. We need to make sure you understand and agree to what will happen to you while you are in our care.

What to bring

  • Comfortable clothes and footwear, or pyjamas/nightie, dressing gown and slippers
  • Personal toiletries including soap
  • Toothbrush and toothpaste
  • Current medications in their original container/packets
  • Medicare and pension card
  • Relevant x-rays, CT or MRI scans
  • Health insurance details

During your stay, practical advice

Please do not bring jewellery, money or valuable personal items to the hospital. The hospital cannot accept responsibility for the loss or damage to your property.

Electrical appliances
To ensure safety, all electrical appliances brought into the hospital must be tested and tagged by maintenance staff before use i.e. shaver, hairdryers etc.

The hospital does not undertake private laundry for in-patients. Please make your own arrangements.

Alcohol must not be brought into the hospital for consumption by patients without permission.

We are 100% smoke-free. Smoking is not permitted in the hospital or anywhere on the hospital grounds.

Meal times are as follows:
Breakfast – 7.45 am
Morning tea – 10.15 am
Lunch – 12.15 pm
Afternoon tea – 3.00 pm
Evening Meal – 5.00 pm
Supper – 7.30 pm

A Dietitian regularly reviews the menus and recommends special diets for some patients. The Dietitian is available to see inpatients.

A Red Cross library is situated in the hospital which has magazines and books.

For inpatients, please bring your medications into hospital with you. Any new medications which your doctor prescribes will be provided as part of your hospital admission.

Free local calls may be made from the phone beside your bed. Incoming mobile and STD calls can be received from these phones. The use of mobile phones is permitted in most areas of the health service.

Televisions are available in all rooms.

Free Wi-Fi
Free Wi-Fi is available for patients and their visitors.

Ministers of all denominations visit regularly. If you wish to see a specific minister, please ask the nursing staff, who will notify the appropriate person.

Enquiries regarding patients
Your relatives may make general enquiries regarding your progress by phone. The hospital number is (03) 5772 0900 + Option 2.

Want to find out more?

Get in touch and our friendly staff will assist you with any queries or questions you may have.