Alexandra District Health is a public health service. Upon admission, you will be asked if you choose to be admitted as a public or private patient. If you have private health insurance, you may elect to be treated as a private patient. If you decide to use your private health insurance at Alexandra District Health, you will not have any out of pocket medical expenses related to your admission. This does not include fees for medicine that you may require after you leave the hospital.
Medicare ineligible patients
Alexandra District Health is required to set fees for patients who are not covered by Medicare. A Medicare Ineligible Patient is any visitor to Australia who does not hold a valid Medicare Card, or where Reciprocal Health Care Agreements, or Asylum Seekers and Refugees status do not apply.
Medicare ineligible patients are responsible for organising health insurance cover or money to cover their health care costs. The only exceptions are visitors who meet one of the following classifications:
The Australian Government has Reciprocal Healthcare Agreements (RHCA) with the Governments of the United Kingdom, Sweden, the Netherlands, Finland, Norway, Malta, Italy, Belgium, the Republic of Ireland and New Zealand. These agreements may entitle you to limited subsidised health services for medically essential treatments while visiting Australia.
Alexandra District Health Primary Health team provide services and programs that can be tailored to your needs. This includes assistance with goal setting and creating a care plan you are comfortable with. Any person of any age can access primary health services. You may be referred to a primary health clinician while you are an inpatient, you may self-refer or you may be referred by a doctor, health worker or other service provider.
There is a fee applicable for most Primary Health (or community health) services. Fees are determined according to income and a person’s ability to pay. A client’s inability to pay will not be a barrier to receiving treatment or service.
Primary Health services funded by the Department of Health are universal and include a broad range of services. When assessing people seeking services, our Primary Health service uses a schedule of fees and income ranges set by the Department of Health. This schedule indexes fees and income levels in January each year.
Below are links to the Department of Health’s fee information, however please go to our Primary Health page for our current fees.